Dog Training, Grooming, Clipping | Services

Bathing & Drying

I use a large range of shampoos for all different skin and coat types of all breeds.

Clipping Nails and Feet

Your pet is in good hands with me! Let your favorite get the best care in my parlor.

Pet Styling

To suit your fur-kids personality and life style AND for hygienic reasons

Dog Parlor

Getting bathed and massaged in my non-slip, big, safe and comfortable bath, using an appropriate shampoo that is kind to your pet’s skin.

Medical Drugs & Conditions

Groomer’s are legally allowed to groom your fur-kid if they choose to do so as long as the medications such as sedatives, heart or seizure drugs have been prescribed by your Vet. Not all groomers are comfortable grooming pets that have serious heart conditions, seizers or are under the influence of sedation. I am happy to do the grooming under these conditions however in the case of sedation I would be even happier if you told me why your pet is on it and even more happy if you gave the meds to your pet when you arrived at the salon instead of before you got to the salon, because if you give it too early, its not as effective.

Conditions & Services

Opening hours are 10.30am closing time (in the evening when I am finished) if you would like to drop your dog off before that time you need to make prior arrangements and I will be only too happy to accommodate you
I have taken every precaution I can to make the entrance and parlor escape proof, that is why the place looks like Fort Knox! 😊 There is a cooler in summer and heating in winter so that we can all be comfortable
To make the experience as pleasurable as possible for your pet I try my best to book a few dogs in for the FULL day so that I can rotate them and for your cat, when no dogs are in the parlor
If you need to book your dog in for a few hours instead, please confirm this when you make the appointment; please also take the following into consideration: you aren’t being kind to your dog by rushing me because your dog can feel the tension in my hands and this stresses him out and he also needs a break– so please allow me more time rather than less and please also consider the other clients, they are also waiting for their dogs, so when confirming your collection time, please be on time
I collect and deliver on specific days – my days are long because I include the full package so that means I can often be delivering dogs back home when its late, for those people who don’t want to wait you are welcome to collect your dog – just give me a time and I will be ready
You are only permitted to stay and watch me groom your dog if there is a valid reason, you are asked to please stay with us when we groom your cat – however a few people would rather wait in their car – they are more than welcome
I have absolutely no objections to styling your dog or cat into ANY style you request i.e. turning your wolf hound into a poodle 😊 as long as you don’t ask me to do something that will cause unnecessary pain to your dog i.e. attempt to untangle matts that have been there for too long a time or pluck hair out of your dog’s body – this is very cruel and painful for your dog- I will suggest that this time you agree to do the right thing and let me clip the coat off instead then book your dog in before he gets too matted then I will be able to meet your expectations. In some cases the owner is very happy that I did clip the coat off, when I tell them what I found under that coat. Putting a jacket on your dog will prevent sunburn and its cleaner than the infested/matted coat.

Nothing is done without YOUR permission

1st Clip or Scissor Cut to untangle his coat; clip feet; trim nails, clean teeth; pluck and clean ears

2nd Bath in natural products bought from Leexen Chemicals; massage body; empty anal glands; condition/rinse his coat

3rd Towel dry then water/walk him then he rests or plays with the other dogs, sometimes if it’s a nice day I put your dog into the cage on the porch for about 5-10 mins just to let the excess water dry off or in the doggy garden which is dog proof

4th Blow Dry coat, clip, style then apply a stay on conditioner, doggy perfume or nothing if his skin is sensitive All this is done whilst: Handling your dog humanely; Observing his body language like all groomers can do but the difference with a Low Stress Groomer such as myself, is that I respond to what your dog is saying with his body language, I don’t ignore him. If he resists me I think of other ways I can groom him so that he is able to relax (I am striving for him to develop a high threshold to the procedure); I am looking for parasites such as fleas and health problems such as infections; I am looking for problem behaviors such as fear of… so that I can give you feedback.

I offer extra services that are free of charge that include:

On admission: all dogs are allocated their own cage by their Guardian OR put into the doggy escape proof garden, if you give me permission to let your favorite out of his cage to socialize I will do so but if he chooses to get back into it I won’t force him to socialize – I have dogs who actually ‘own a specific cage 😊’– water is given when all the dogs have arrived and everybody has settled down
Treats and raw meaty bones are given during the process ONLY with your permission
Sore and inflamed skin is bathed in treatment you have provided or my Dermcare
Dirty waxy ears are plucked and washed with EpiOtic but if the dogs ear appears I only pluck the ears and refer you to your Vet
Feet are clipped (read ‘clipping feet’ handout on next page) and nails are trimmed
Dirty teeth are cleaned with a doggy toothbrush, that is only if your pet will oblige but please note that there is no substitute for good Veterinary advise and care, rotten and dirty teeth are a health hazard to your loved ones.
Handouts on training to help build your relationship with your dog and suggesting you bring your dog to my dog training classes
Nutrition: all my dogs and cats have always eaten The BAFT diet Dr. I. Billinghurst specializes in nutrition www.barfaustralia.com
I groom all sizes, shapes and breeds of dogs and cats most are calm and don’t mind the grooming experiences once they get to know me, but a small number of them are: too scared, are rescued and have bad histories, quick to defend themselves, phobic, antisocial, have serious handling issues through no fault of the owner, suffer from separation stress/ anxiety, these ones have problems!! in these cases its much kinder for you to find the time to stay with me when I groom, if that fails I suggest you ask your Vet for meds to help your pet, if that fails your Vet will be your only option.

Grooming is not a regulated industry

That means you need to find out if the salon is a safe environment for your dog to be left alone in so be sure to check it out like you would a Day Care Center for a child. Good things to take notice of are: What equipment does the groomer use? What procedure is your dog going to have to endure for you to achieve the result you want eg how will the groomer handle your dog or cat in order to achieve this result? If the groomer is offering you a full package how can it only take the groomer 1 hour? What is the groomer doing to your dog to speed up the process? Effectiveness is not enough’ The Incomparable Dr. S. Friedman www.behaviorworks.org

If your only concern is what your dog looks like your dog could develop a fear of being groomed, then you could have a long-term problem on your hand – See Blog and Links for more information on how to groom effectively and humanely

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